Frequently asked questions

If you have anything else you want to ask, reach out to us.

Simply open your document with PDF Pals and start asking questions.

Yes. It's that simple.

It involves two steps: document ingestion and similarity search.

During ingestion, relevant documents are provided to the model as training data. In similarity search, the model compares the user's query with the learned representation of the documents to retrieve relevant information.

This enables the model to generate more informed responses by incorporating external knowledge.

There is no limit on file size or PDF pages. Chat with confidence!

Absolutely. We DO NOT store or analyze the content you type. We do not upload your documents.

Moreover, PDF Pals includes a built-in data detection feature that automatically redacts sensitive data such as email addresses, phone numbers, and credit card numbers.

Yes, PDF Pals employs Optical Character Recognition (OCR) technology to enhance its understanding and processing of scanned PDF documents.

Absolutely. You are free to switch the output language at any point during the conversation. As a default setting, PDF Pal will always respond in the same language as your questions.

You can only chat with PDF documents at the moment. We plan to support more document types in the future. Stay tuned.

Yes. It's really simple to chat with multiple documents with PDF Pals. Simply select your PDFs and then choose to open with PDF Pals. Read more...

You can with PDF Pals Pro. We're currently adding this functionality to AppStore & Setapp version. Stay tuned.

1. A macOS device. PDF Pals is currently exclusive to macOS and is compatible with macOS Ventura 13 or later

2. Internet connection. As PDF Pals communicates with OpenAI's servers to generate responses, a stable internet connection is required for smooth operation.

At this time, PDF Pals is exclusively available for macOS.

We are always evaluating the needs of our users, so we may consider expanding to other platforms like Windows or Linux in the future. Help us priotize better by voting on the feature here:

You can use GPT 3.5 16K on a paid plan. We're adding support for GPT-4 in the next version. Stay tuned!

Yes, please contact me at [email protected] for volume discount

Unfortunately, we cannot offer refunds as costs incurred for analyzing PDF documents and generating AI answers are extremely high. This would make it a loss making endeavor for us.

You can, however, use PDF Pals for free for the first 3 days of your trial period.

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