Does PDF Pals offer HIPAA compliance?

Yes. PDF Pals can be used in a HIPAA-compliant manner by using Microsoft Azure OpenAI service.

The PDF Pals application works through the following process:

  1. First, the user's documents are processed locally by the software. The text content is converted into a machine-readable format that enables natural language processing by artificial intelligence models. Unlike some competitors, no data leaves the user's device during this step, ensuring privacy and security.

  2. When the user asks a question, PDF Pals searches the processed documents for relevant content. The question and pertinent text are then sent to an AI API for answering. PDF Pals provides multiple AI options, including OpenAI, Microsoft Azure OpenAI Service, and Of these, Microsoft Azure OpenAI Service is HIPAA compliant per Microsoft's compliance documentation.

Please refer to this documentation for more information: